Elizabeth Shea, founder and CEO of Speakerbox Communications, heard me speak last year about how to find out what’s really important to your customers. To her credit, she embraced the concept and my methodology and had some very eye-opening conversations with several Speakerbox clients.  As is often the case, what Elizabeth thought was her firm’s primary value proposition was different than what the clients thought.  I’ll be interviewing her in a blog post soon to share those details.

Meantime, Elizabeth invited me to share my message at a Speakerbox happy hour for clients and other tech CEOs and marketers. Not only did I have a blast presenting but there was a rather extended Q&A session with some of the most thought-provoking and penetrating questions I’ve encountered–always a good sign that your audience is tracking with you.

Speakerbox broadcast the talk on Facebook Live–see it here:

And here are the slides themselves:

Happy listening!

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