THE ELEVATOR RANT BLOG

The purpose of this blog is to inspire, teach and support you in your efforts to better understand what your customers are really thinking–so you can start marketing and selling based on their perspective, not yours. You’ll see tips, insights, news and, yes, a few rants. Your comments and rants are always appreciated.

11 DecChurnZero Presents Bob London: HOW TO LEARN WHAT YOUR CUSTOMERS AREN’T TELLING YOU


ChurnZero Presents Bob London: HOW TO LEARN WHAT YOUR CUSTOMERS AREN’T TELLING YOU from Chief Listening Officers

Share this:
Share
Read More

27 NovAre You Listening? 12 Questions and 4 Strategies to Win Your Customer’s Trust and Business


I am pleased to have been included in one of Marissa Levin’s articles on Inc.com and to be featured alongside globally…

Share this:
Share
Read More

26 NovThought Provoking Presentation at National Association of Business Owners and Executives breakfast


Here is a link to the presentation from the event: https://www.slideshare.net/londonink1

Share this:
Share
Read More

18 NovTake a look at how TrustRadius is helping clients better leverage customer reviews


Share this:
Share
Read More

14 NovBob London–Marketing Jedi (Forbes)


Special thank you to Ian Altman of Forbes for publishing an article dedicated to the influence a listening-based approach can have…

Share this:
Share
Read More

01 NovInstead of Cliche Sales Questions, Ask These (Live from the Same Side Selling Academy)


30 OctWhy I hung up on this thought leader.


30 OctInstead of asking “what keeps you up at night?” and other cliches, try this instead.


13 OctThe killer question you need to ask customers (before your competitors do).


11 OctWhy CXOs shouldn’t delegate customer discovery to product folks.


Products are cool. They’re sexy. Useful. You can touch and feel them. They can change the world. Successful products (especially software)…

Share this:
Share
Read More

THE ELEVATOR RANT BLOG

Share this:
Share